Tuesday, December 21, 2010

'tis the season

I will be so glad when the holiday season is over.  Retail has a way of ruining Christmas for me, although I love seeing all the decorations and toys.  But seriously, people aren't really very fun, there is no charming hustle and bustle, and there is definitely no Christmas cheer or goodwill.  And if I have to hear that Charlie Brown song that plays continuously on the store's music loop one more time, I will go smother myself in a snow bank.

Anyway, Happy Holidays Lauren and Jesse! This will be your last Christmas as singletons!  In the meantime, I will try to black out the following festive people I encountered tonight:

  • the woman who purchased a crib mattress, and then showed up at the dock to pick it up while I was busy with another delivery.  She called the store and said she "was in a big hurry."  When they told her she was next in line, she became very irate and said I was having trouble fitting the first customer's boxes in his car and she didn't want to wait for me to figure it all out.  For the record, I wasn't even helping the customer organize the boxes.  I was just standing there, offering my sage advice on how things might fit.  It was like Tetris, really.  And I hate that the bitchy lady was acting like lines aren't meant for her.
  • the woman who demanded to know if a mattress was included in the doll cradle.  I told her no.  She said there was a mattress in the cradle on display in front so I obviously didn't know what I was talking about; did I want to see?  I said I didn't need to see it, and hey, we are a toy store and maybe in some feeble attempt at playing, a kid might have moved things around, and that all the doll beds came with mattresses, but not the cradle. 
  • the woman who returned two shelves to the dock and then said, "so I have to come into the store then...?"  I said, "well, yes, I don't have any way to do a return for you here."  I do not carry a point-of-sale system in my back pocket.  She said, "well, I don't know the protocol...so how will I know that you have these shelves, do you give me something?"  I was like, "how will you know that I have these shelves?  You just gave them to me, remember?...I guess you will have to trust that I am going to carry them into the store for you and not run away with them."

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