Anyway, Happy Holidays Lauren and Jesse! This will be your last Christmas as singletons! In the meantime, I will try to black out the following festive people I encountered tonight:
- the woman who purchased a crib mattress, and then showed up at the dock to pick it up while I was busy with another delivery. She called the store and said she "was in a big hurry." When they told her she was next in line, she became very irate and said I was having trouble fitting the first customer's boxes in his car and she didn't want to wait for me to figure it all out. For the record, I wasn't even helping the customer organize the boxes. I was just standing there, offering my sage advice on how things might fit. It was like Tetris, really. And I hate that the bitchy lady was acting like lines aren't meant for her.
- the woman who demanded to know if a mattress was included in the doll cradle. I told her no. She said there was a mattress in the cradle on display in front so I obviously didn't know what I was talking about; did I want to see? I said I didn't need to see it, and hey, we are a toy store and maybe in some feeble attempt at playing, a kid might have moved things around, and that all the doll beds came with mattresses, but not the cradle.
- the woman who returned two shelves to the dock and then said, "so I have to come into the store then...?" I said, "well, yes, I don't have any way to do a return for you here." I do not carry a point-of-sale system in my back pocket. She said, "well, I don't know the protocol...so how will I know that you have these shelves, do you give me something?" I was like, "how will you know that I have these shelves? You just gave them to me, remember?...I guess you will have to trust that I am going to carry them into the store for you and not run away with them."
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